Report a repair

If you have a repair to report for your property please contact the freephone repairs call centre on 0800 358 6025. Alternatively if you're calling from a mobile phone you can contact the repairs call centre on 01305 216025.

Call centre opening times:

Monday 8.30am - 5.00pm
Tuesday 8.30am - 5.00pm
Wednesday 8.30am - 5.00pm
Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm

For all out of hours emergency repairs please call the above freephone number 0800 358 6025.

If your repair is not an emergency, please report your repair online or by email: repairs@magna.org.uk  or you can call our freephone number 0800 358 6025 between 8.30am and 5.00pm Monday to Thursday, 8.30am and 4.30pm Friday.

Or you can write to the building services department at:
Magna Housing Association Ltd, Naden House, Railway Triangle Industrial Estate,  Poundbury Road, Dorchester, Dorset, DT1 2PJ.
 
When reporting a repair you will need to give us the following information:

Your name
Your address
A daytime telephone number
Times when someone will be at home to enable our staff to visit
As much detailed information about the repair as possible.
 
Let us know if you consider yourself to be elderly or vulnerable, or if you consider yourself to have a disability or other special needs.

To find out more about our online services please click here »

Report a repair to Magna West Somerset »