Customer care

Below is a list of our service standards.   If you would like to see a particular service standard then please click on the link.

Aids and adaptions »

Repairs and maintenance »

Tenancy management »

Resident involvement »

Anti-social behaviour »

Visiting support »

Re-housing »

Rents and arrears »

Customer service »

Estate management »

Leasehold and home ownership »

To download a copy of our compensation policy please click here »