Categories of anti-social behaviour and our response times
Anti-social behaviour has been classified into categories and given response times to deal with it.
Category A:
Allegations of extreme anti-social behaviour
Response time: one working day.
Some examples may be:
Criminal activity involving violence
Drug dealing
Assault
Threats of violence
Harassment (Including racial harassment and hate crime)
Domestic violence
Category B:
Allegations of serious anti-social behaviour
Response time: three working days
Some examples may be:
Aggressive and abusive behaviour
Frequent and persistent disturbances (including noise)
Drug, solvent and alcohol abuse in communal areas
Vandalism
Category C:
Allegations of anti-social behaviour
Response time: five working days.
Some examples may be:
Constant pet nuisance
Door slamming and arguing
Category D:
Allegations of nuisance
Response time: five working days
Contact the tenancy management team for any other breaches of tenancy other than rent arrears.
Some examples may be:
Abandoned cars
Untidy gardens
Boundary disputes
Dog fouling in communal areas
Dumping rubbish in communal areas
Smoking in communal areas |