Director’s role for Marianne

6/15/2010

Magna Housing Association’s resident involvement manager, Marianne Fendle, has become a director of the Tenant Participation Advisory Service (TPAS).

Marianne, who has been with Magna for three years, was appointed to the voluntary role at the end of May. She joins a board of 10 directors and will be its south west representative.

Formed in 1988, TPAS England is the leading national tenant participation organisation working to promote tenant empowerment.

It acts as a hub between government, social housing landlords and tenants. It gives members access to information and research, on-site involvement support and training, opportunities to share knowledge with key sector professionals and the chance to shape future government housing policy.

For the past two years, Marianne has been working with residents to reshape the way involvement is carried out at Magna.  This means using the skills, knowledge and commitment that residents bring with them.

Magna is supporting Marianne to carry out the TPAS role alongside her ‘day’ job, seeing it as an opportunity for her to build on her knowledge of resident involvement. This involves working closely with tenants, leaseholders, board members and staff to encourage residents to get more involved in Magna’s services.

Marianne, who has been involved in housing since 1997, said: “I believe we are a better organisation when we listen to our residents.

“So I am delighted to have been appointed to the TPAS board as a landlord representative. Being on the board will give me lots of insight and knowledge about how resident involvement works from a TPAS point of view.”